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Malwarebytes Reviews

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About Malwarebytes

Malwarebytes.com offers a range of cybersecurity software and services designed to protect against various online threats. Their products include Malwarebytes Premium, which provides 24/7 antivirus and anti-malware protection, and Malwarebytes Endpoint Protection, an enterprise-grade security solution. They also offer a Privacy VPN for online privacy with faster speeds than traditional VPNs, and a Browser Guard extension for safer and cleaner browsing. Additionally, Malwarebytes has introduced Identity Theft Protection services, which include identity alerts, credit monitoring, and insurance for identity recovery. These solutions are available for home and business use, across multiple platforms including PCs, Macs, iOS, and Android devices.

Malwarebytes Pros & Cons

Pros of Malwarebytes:

  • Fast Scanning: Malwarebytes is known for its quick scanning capabilities, with full scans taking under 2 minutes and quick scans taking just 5 seconds.
  • Effective Malware Detection: It detects a high percentage of malware, with a 95% detection rate in tests and 98% real-time protection against malware.
  • User-Friendly Interface: The software is intuitive and easy to use, making it accessible for users of all skill levels.
  • Real-Time Protection: The Premium version offers robust real-time protection against various online threats, including malware, web threats, ransomware, and exploits.
  • Custom Scan Options: Users can choose from Threat Scan, Quick Scan, and Custom Scan, allowing for tailored scanning options.
  • Additional Security Features: Includes features like Browser Guard to block ads, scams, and trackers, and Exploit Protection to avoid exploit attacks.

Cons of Malwarebytes:

  • Limited Features in Free Version: The free version lacks real-time protection and other advanced features, which are only available in the Premium plans.
  • No Integrated Firewall: Unlike some competitors, Malwarebytes does not include an integrated firewall.
  • Ransomware Protection: While it offers ransomware protection, it is not as effective as some other antivirus software, catching only two-thirds of simulated ransomware attacks.
  • No Full System Scan Option: The software does not have a default full system scan option, requiring users to use the Custom Scan and select their C: drive manually.
  • Performance in Ransomware Detection: Its ransomware protection is weaker compared to other antivirus software, such as Norton and McAfee.

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Malwarebytes Customer Reviews (2)

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Jose Derosa
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Feb 11, 2023
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Malwarebytes Customer’s Q&A

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Malwarebytes Features and Benefits

Key Features and Benefits of Malwarebytes:

  1. Real-Time Protection:

    • Web Protection: Blocks access to malicious websites, ad networks, scammer networks, and bad neighborhoods.
    • Malware and PUP Protection: Detects and blocks malware and potentially unwanted programs (PUPs).
    • Ransomware Protection: Prevents ransomware from infecting your system.
    • Exploit Protection: Shields vulnerable applications from exploit attacks.
    • App Block (Mac only): Blocks malicious applications on Mac devices.
  2. Scanning Options:

    • Quick Scan: Scans memory and startup objects for active threats, lasting up to a minute with minimal CPU usage.
    • Threat Scan: Scans memory, startup, registry, and file system objects daily, performing heuristic analysis for better protection.
    • Custom Scan: Allows users to scan specific files or folders, including the entire disk, with the option to scan for rootkits.
  3. Additional Features:

    • Malicious Website Protection: Automatically checks and blocks malicious domains and IP addresses, preventing malware or PUPs from being hosted on your device.
    • Browser Guard: A free web security browser extension that blocks trackers, pop-up ads, phishing sites, and exploit attacks.
    • Identity Theft Protection: Includes dark web monitoring, identity theft insurance, social media monitoring, and credit monitoring (US customers only).
  4. Advanced Security Techniques:

    • Anomaly Detection: Uses machine learning techniques to proactively identify viruses and malware.
    • Payload Analysis: Identifies entire families of known malware using heuristic and behavioral rules.
    • Behavior Monitoring: Detects and blocks ransomware via behavioral monitoring technology.
  5. Performance and Usability:

    • Minimal CPU Usage: Scans are performed quickly with almost zero CPU usage, making it stand out among slower antivirus programs.
    • User-Friendly Interface: The software has a clean and uncluttered interface, making it easy for new users while providing advanced options for experienced users.
  6. Continuous Updates:

    • Regular Updates: Malwarebytes regularly updates its malware database to keep up with the latest threats, ensuring ongoing protection against new and unknown threats.
  7. Business and Mobile Protection:

    • Endpoint Protection: Offers advanced antivirus and anti-malware technology for business IT professionals, including heuristic and AI/ML-based detections.
    • Mobile Protection: Provides protection for both Android and iOS devices, including ransomware detection, safer browsing, privacy audits, and removal of adware and malware.

Malwarebytes Pricing

Malwarebytes offers several pricing plans for personal and business use:

Personal Plans

  • Standard: $44.99/year for 1 device, $59.99/year for 3 devices. This plan includes antivirus, anti-malware, browser protection, ransomware protection, phishing protection, and ad blocking.
  • Plus: $79.99/year for 3 devices, $99.99/year for 5 devices. This plan includes all the features of the Standard plan plus a high-speed VPN, anonymous browsing, and the ability to choose your browsing location.
  • Ultimate: $119.99/year. This plan includes device security, VPN, identity protection, and a Personal Data Remover. It also includes advanced social media monitoring, enhanced dark web monitoring, and 3 bureau credit reporting.

Business Plans

  • Malwarebytes For Teams: $119.97/year. This plan is designed for small teams and includes advanced security features.
  • Endpoint Protection: $699/year. This plan is for larger teams and includes comprehensive endpoint protection.
  • Endpoint Protection and Response: $849/year. This plan includes both endpoint protection and response features.

Additional Features

  • Privacy VPN: Available as a standalone subscription for $59.99/year, which covers up to 5 devices.
  • Student Discount: Malwarebytes offers a student discount through Student Beans, providing four years of antivirus protection for $5, which is a 95% discount off the Premium package for one device.

About Malwarebytes.com Payment Method?

Malwarebytes.com provides several options for managing payment methods for its services. Customers can update their payment information and billing address directly through their Malwarebytes Account under the Billing tab. This includes the ability to edit payment method details and billing addresses. For automatic renewal of subscriptions, keeping payment information up to date is crucial. Malwarebytes sends Renewal Notification Emails 30 days prior to the renewal date, which include a link to the payment update page. Additionally, PayPal is accepted as a payment method for purchasing subscriptions, allowing for automatic transactions at the end of the licensing term to renew the subscription. Customers can also contact Support for assistance with updating payment methods. These options ensure that users can maintain continuous protection without interruption.

Malwarebytes FAQs

FAQ

Malwarebytes Alternatives

Here are some of the top alternatives to Malwarebytes:

  1. Norton: Offers robust security features, perfect malware detection rates, and a user-friendly interface.
  2. BitDefender: A feature-rich alternative with a lightweight but effective cloud-based scanner.
  3. TotalAV: A beginner-friendly antivirus with a great user interface and bundled VPN.
  4. Avira: A Malwarebytes replacement with a freemium plan.
  5. McAfee: A substitute to Malwarebytes with unlimited connections.

These alternatives offer a range of features that may exceed those offered by Malwarebytes, including better malware protection, more robust security against zero-day threats, and more affordable options. It's always a good idea to try out a product and see if it meets your specific needs before making a decision. Hope this helps!

FAQ

How To Open A Malwarebytes Account?

To open an account on malwarebytes.com, follow these steps:

  • Go to the Malwarebytes account page.
  • Click Sign up.
  • Enter your email address.
  • Enter your first and last names.
  • Enter a password and confirm the password.
  • Check I'm not a robot.
  • Click Create.

If the email is already registered to an account, the message User is already registered will display at the top of the Sign up box. In this case, try resetting your password or contact Support.

Once the sign up is complete, add your license key to your profile. For more information, see Add a license key to your account.

For information on how to manage your Subscription and Billing details, click the links below:

  • Manage your subscriptions
  • View and manage billing information

Remember, activating your subscription by signing into your Malwarebytes account is the easiest and fastest way to get started with the app. With an account, you can manage your subscription and devices from a single place. If you don't have one, you can learn how to create an account here.

If you cannot find your invitation email, contact Support.

Hope this helps!

FAQ

Malwarebytes.com Return Policy?

Malwarebytes offers a 60-day money-back guarantee on its subscriptions, allowing customers to receive a refund if it’s been fewer than 60 days since the purchase or auto-renewal of a Malwarebytes product. To initiate a refund, customers need to contact the Malwarebytes Customer Support team and provide their order reference number. For purchases made through third-party vendors like Google Play or the Apple App Store, refunds are subject to the respective vendor's refund policies. As for a shipping policy, it is not applicable since Malwarebytes provides digital products that are available for download directly from their website, eliminating the need for physical shipping.

FAQ

About Malwarebytes.com Popular Products and Services?

Malwarebytes offers a range of cybersecurity products and services designed to protect both individual users and businesses from various online threats. The company's flagship product, Malwarebytes Premium, provides 24/7 antivirus and anti-malware protection, including defense against ransomware, zero-day exploits, and phishing attacks. For businesses, Malwarebytes Endpoint Protection delivers enterprise-grade security, featuring capabilities such as exploit and ransomware mitigation. Additionally, Malwarebytes has introduced ThreatDown, an integrated protection service for organizations, and Malwarebytes Privacy VPN, which offers online privacy with faster speeds than traditional VPNs. The Browser Guard extension is another popular service that ensures a safer and cleaner browsing experience by blocking malicious web pages and ads. For those concerned with identity theft, Malwarebytes provides Identity Theft Protection services, including credit monitoring and identity recovery insurance. These products and services are part of Malwarebytes' commitment to securing devices and personal data against the latest cyber threats.

FAQ

How effective is Malwarebytes against zero-day exploits?

Malwarebytes has been recognized for its effectiveness against zero-day exploits. Independent third-party research lab MRG Effitas awarded Malwarebytes Endpoint Protection the highest possible score for its ability to detect and block zero-day threats. The software incorporates anti-exploit technology and machine learning to proactively protect systems from zero-day vulnerabilities. This technology acts as a barrier, preventing attackers from leveraging such vulnerabilities to compromise systems. Malwarebytes' approach includes signature and behavior-based detection techniques, allowing it to spot and stop complex malware attacks, including zero-day exploits. The company's continuous product innovation ensures that it stays ahead of evolving threats, providing robust protection against a wide range of cyber attacks.

FAQ

What are the pricing options for Malwarebytes subscriptions?

Malwarebytes offers three pricing options for personal products: Premium for 1 device at US$3.75/month or US$44.99/year; Premium for 5 devices at US$6.67/month or US$79.99/year; and Premium + Privacy VPN for 5 devices at US$8.33/month or US$99.99/year.
FAQ

Is there a refund policy for Malwarebytes subscriptions?

Yes, Malwarebytes offers a 60-day money-back guarantee for subscriptions purchased from the Malwarebytes Online Store. Refunds can be requested by contacting the support team.
FAQ

Which payment partners does Malwarebytes use for online transactions?

Malwarebytes processes transactions through two PCI-compliant payment partners: Verifone (formerly 2Checkout) and Cleverbridge. Both partners meet industry security standards.
FAQ

Does Malwarebytes have an auto-renewal feature for subscriptions?

Yes, subscriptions purchased from the Malwarebytes Online Store have auto-renewal enabled by default. A renewal reminder email is sent 30 days prior to the renewal date, with the amount to be charged. On successful payment, the subscription is active for another term.
FAQ

Does the money-back guarantee apply to all Malwarebytes products?

No, the 60-day money-back guarantee applies exclusively to Malwarebytes Personal products purchased from the Malwarebytes Online Store.
FAQ

About Malwarebytes.com Prices and Cost?

Malwarebytes.com offers several pricing plans for their cybersecurity products. The Standard plan for 1 device is priced at $3.75 per month, billed annually at $44.99. The Plus plan covers 3 devices at $5.00 per month, billed annually at $59.99. For 5 devices, the cost is $8.33 per month, billed annually at $99.99. The Premium + Privacy plan, which includes a VPN, is $99.96 on an annual basis. For businesses, Malwarebytes for Teams starts at $119.97 annually, and the Endpoint Protection plans range from $699 to $849 annually. These prices reflect the cost of comprehensive protection against malware, ransomware, and other online threats across various devices and platforms.

FAQ

What are the key features of Malwarebytes Premium?

Malwarebytes Premium is equipped with real-time protection that operates continuously to defend against malware threats. It includes multiple layers of malware-crushing technology, such as virus protection, spyware removal, and specialized ransomware protection. The software is designed to identify and eliminate threats that traditional antivirus programs may miss. Additionally, it offers a Browser Guard for a safer web experience by blocking malicious threats, ads, and trackers. Users benefit from Trusted Advisor, a dashboard providing real-time security status updates. Malwarebytes Premium also provides protection against phishing, malicious websites, credit card skimmers, scammers, zero-day exploits, and brute force attacks. The interface allows users to customize their protection settings, and the software is optimized to be light on system resources, ensuring devices maintain peak performance.

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